Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.
Please see below for more information
regarding our return policy:
All returned items must be in new and
unused condition, with all original tags and labels attached. All returns must
be postmarked within fourteen (14) days starting from the date of delivery. You
must visit the nearest Maje store to return or exchange the items.
We can also request to send a courier to
your doorstep to pick up the item and you’ll be charged with the pickup fees
“Equals to the shipping fees”.
In this case if the order was paid in
cash, we will deposit the value to your Store Credit so that you can use in any
other online purchase, knowing that this value cannot be refunded.
If the order was paid in Credit Card, we will deposit back the amount of the
order to your credit card.
Unfortunately, the partial refund for
Installments orders are not available at the moment “Except for valU”, which means that if you want to return
one piece in the order, you will have to return the whole order.