All returned items must be in new and unused condition, with all original tags and labels attached. All returns must be postmarked within fourteen (14) days starting from the date of delivery. Returns will only be accepted if accompanied by the original invoice in the online order package (Point of Sale ) and the website invoice. You may visit your nearest store to return or exchange your items, and the refund will be issued to your original payment method. Alternatively, you can arrange a return through our shipping company.
In the case of shipping company returns:
· For orders paid in cash, the value will be deposited to your store credit so that you can use in any other online purchase, knowing that this value cannot be refunded.
· For purchases made using an online payment method(Visa/Installments), please note that once the return is approved and processed, the refund will be issued to the original method of payment. The time required for the refunded amount to appear on your bank statement may vary depending on your financial institution and can take up to 14 business days
· You also have 30 days from the date of purchase to claim any defect.